Mental Health Support Worker - Walsall

West Midlands £12.80 - £12.90 / Hour

Are You a Skilled Support Worker Looking to Make a Real Difference?

We're currently seeking compassionate, resilient, and CPI-trained Support Workers to join our growing team. You will be working with adults with mental health challenges and complex behaviors in a supported living setting. If you are someone who can think on their feet, stay calm in challenging situations, and bring a person-centred approach to care, we’d love to hear from you.

Your Role:

As a Support Worker, you will deliver tailored support to individuals with diverse needs. You will empower service users to live as independently as possible while maintaining their dignity and safety. Key duties include:

Employing proven de-escalation techniques to manage and reduce behaviors that challenge
Delivering personal care with sensitivity and respect
Supporting service users with daily living tasks
Administering medication independently and maintaining accurate records
Identifying and responding to behavioral triggers in a calm, professional manner
Providing one-to-one support during lone working shifts, following detailed care plans
Promoting independence and well-being at every opportunity

The ideal candidate will have:

At least 3 months’ experience in the UK supporting adults with mental health needs and challenging behavior
Current CPI certification, with confidence in applying de-escalation strategies
Competence in medication administration
Excellent observational skills and the ability to respond effectively in dynamic environments
Strong communication and record-keeping abilities
Experience working autonomously, including lone working shifts
An Enhanced DBS (preferably on the Update Service)
Eligibility to work in the UK – please note, we do not offer sponsorship

Why Join Us?

We are proud to offer more than just a job – we provide a supportive, professional environment where you can thrive: